If you’ve ever worked in a sales or support team, you already know the pain of switching between tools during a call. One screen for calls, another for CRM, and half the time you’re asking the customer to repeat basic details. This is exactly where Salesforce CTI Integration makes life easier. In this blog, I’ll […]
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If you’ve worked on Salesforce for some time, chances are you’ve heard about Salesforce Workbench — or maybe even used it once or twice when things got tricky. Workbench is one of those tools that quietly sits in the background but becomes super powerful once you understand what it can actually do. From running SOQL
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Salesforce development has evolved significantly over the years. Earlier, most teams relied on Change Sets or the Ant Migration Tool to move components between environments. Later, Managed Packages became popular, especially for ISVs. Today, Salesforce recommends Unlocked Packages as a modern and flexible approach for application development and deployment. What Are Unlocked Packages in Salesforce?
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Salesforce Triggers are very powerful. But if we write triggers without planning, the code becomes hard to manage, hard to debug, and risky in production. That’s why we use a Trigger Framework. A Trigger Framework helps us write clean, structured, and reusable trigger code. What Is a Trigger Framework? A Trigger Framework is a standard
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